SIR ISAIAH BERLIN, a Latvian-born Oxford philosopher who died in 1997, may well have ranked among the greatest conversationalists who ever lived. According to Robert Darnton, a Princeton historian, Berlin's friends would “watch him as if he were a trapeze artist, soaring through every imaginable subject, spinning, flipping, hanging by his heels and without a touch of showmanship”. Darnton reckoned that Berlin's only match in relatively modern times might have been Denis Diderot, an 18th-century French Enlightenment philosopher. By one account Diderot's conversation was “enlivened by absolute sincerity, subtle without obscurity, varied in its forms, dazzling in its flights of imagination, fertile in ideas and in its capacity to inspire ideas in others. One let oneself drift along with it for hours at a time, as if one were gliding down a fresh and limpid river, whose banks were adorned with rich estates and beautiful houses.” Churchill was another magnificent talker, perhaps the greatest of the 20th century, but often a poor listener. Virginia Woolf was given, in the words of one biographer, to “wonderful performances in conversation, spinning off into fantastic fabrications while everyone sat around and, as it were, applauded”. A short list of the greatest living conversationalists in English would probably have to include Christopher Hitchens, Sir Patrick Leigh Fermor, Sir Tom Stoppard, Studs Terkel and Gore Vidal.
Great brilliance, fantastic powers of recall and quick wit are clearly valuable in sustaining conversation at these cosmic levels. Charm may be helpful too—although Samuel Johnson, one of the most admired conversationalists of 18th-century England, seemed to manage without much of it. For those of more modest accomplishments, but attached to conversation as one of life's pleasures and necessary skills, there is a lively market in manuals and tip-sheets going back almost 500 years, and a legacy of wisdom with an even longer history. One striking thing about the advice is how consistent it remains over time, suggesting that there are real rights and wrongs in conversation, not just local conventions.
The principle that it is rude to interrupt another speaker goes back at least to Cicero, writing in 44BC, who said that good conversation required “alternation” among participants. In his essay “On Duties”, Cicero remarked that nobody, to his knowledge, had yet set down the rules for ordinary conversation, though many had done so for public speaking. He had a shot at it himself, and quickly arrived at the sort of list that self-help authors have been echoing ever since. The rules we learn from Cicero are these: speak clearly; speak easily but not too much, especially when others want their turn; do not interrupt; be courteous; deal seriously with serious matters and gracefully with lighter ones; never criticise people behind their backs; stick to subjects of general interest; do not talk about yourself; and, above all, never lose your temper.
Probably only two cardinal rules were lacking from Cicero's list: remember people's names, and be a good listener. Each of these pieces of advice also has a long pedigree. At a pinch you might trace the point about names back to Plato. Both found a persuasive modern advocate in Dale Carnegie, a teacher of public speaking who decided in 1936 that Americans needed educating more broadly in “the fine art of getting along”. His book “How to Win Friends and Influence People” is still in print 70 years later and has sold 15m copies. To remember names, and to listen well, are two of Carnegie's “six ways to make people like you”. The others are to become genuinely interested in other people; smile; talk in terms of the other person's interests; and make the other person feel important.
Cicero's rules of conversation seem to have been fairly common across cultures as well as time, if varying in strictness. It might reasonably be said that Italians are more tolerant of interruption, Americans of contradiction and the English of formality, for example. These rules of conversation also intersect with those of politeness more generally, as formulated by two American linguists, Penelope Brown and Steven Levinson, the pioneers of “politeness theory”.
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